Privacy policy

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Last Updated: 12/November/2025

Welcome to CTRL™. Your privacy is important to us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the terms outlined below.

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1. Information We Collect

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1.1 Personal Information

When you interact with our site such as placing an order, signing up for our newsletter, or contacting support, we may collect:
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• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
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1.2 Automatically Collected Information

When you browse our website, we may collect:
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• IP address
• Browser type
• Device details
• Pages viewed
• Time spent on pages
• Referring websites
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1.3 Cookies & Tracking Technologies

We use cookies and similar tools to:
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• Improve performance
• Save your preferences
• Enable cart/checkout
• Deliver personalized recommendations
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You may disable cookies in your browser settings.

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2. How We Use Your Information

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We use your information to:
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• Process and deliver your orders
• Provide customer support
• Improve website functionality
• Send marketing updates (you may unsubscribe anytime)
• Maintain security and prevent fraud
• Analyze user behavior to improve your experience

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3. How We Share Your Information

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We do not sell your personal data.

We may share your information with:
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• Payment processors
• Shipping partners
• Marketing/email platforms
• Analytics providers
• Legal authorities (only when required)
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Every third-party partner of CTRL™ follows standard data protection practices.

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4. Data Security

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We take strong measures to protect your personal information, including:
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• Encrypted transactions
• Secure server infrastructure
• Restricted access protocols
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While we aim for maximum security, no system is 100% risk-free.

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5. Your Rights

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Depending on your region, you may have rights to:
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• Access your data
• Correct or update personal details
• Request deletion
• Opt out of marketing communications
• Disable cookies
• Request information on how your data is used
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For any requests, contact us at support@playctrl.co

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6. Data Retention

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CTRL™ retains your information only as long as needed to:
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• Complete orders
• Provide customer service
• Meet legal obligations
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After that, your data is securely deleted.

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7. Children’s Privacy

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CTRL™ does not knowingly collect data from children under the age of 13.
If you believe a child has provided personal information, please contact us immediately.

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8. Third-Party Links

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Our website may link to external websites.
CTRL™ is not responsible for their privacy practices.

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9. Updates to This Policy

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We may update our Privacy Policy periodically.
Any changes will be posted here with a new “Last Updated” date.

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10. Contact Us

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For questions about your privacy or data rights, contact us:

Email: support@playctrl.co

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